>>> BlackFriday Managing Controlling and Improving Quality
I am a college professor of Industrial Engineering and this book was used in my junior-level quality engineering course in the fall semester of 2010. It turned out that my students were very happy with the book. I think this is an exellent book. It presents an organized approach to quality management control and improvement. This book was written at an introductory level easily read by engineers scienctists and quality professionals. I believe that the material can also be selectively and profitably applied by instructors or practitioners with basic statistical experience. One of the authors Douglas Montgomery has a unique ability to explain complex issues in plain English and with persuative graphics. This book is visually appealing and the index is extensive making it easy to find topics and to use the book as a textbook or a reference. To sum up given the topics that are covered the particular methods used to confront the problems presented and the ease with which these methods may be implemented this incomparable volume has important theoretical underpinnings and a depth of discussion that is seldom found in similar books. This book is destined to remain the definitive textbook for undergraduate students in business engineering or management or a reference on quality management/engineering for many years to come. I do recommend this outstanding book over all others.
